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Advice to advisers: Stop being so nice.

Toughlove

 

In my first company, I had built a polling application that was doing decently as a social website on college campuses and as a Facebook app.  We were working hard to think of new ways to acquire customers...classic B2C type stuff.  We had some connections to IBM and we started talking with them about how we could sell them on our platform.  Somewhere along the way, we thought that this app could be a great fit for enterprises as well.  Some kind of internal productivity app.  


Let me repeat that.  We were going to sell apps to IBM.


IBM toured me around the company with tons of conference calls.  I made proposals, calculated estimated costs, built mockups.  I worked my ass off.  I reached out to my advisors for help on the sales materials to make them perfect.  As money in my company was dwindling down, I stopped paying myself.  I was on the verge of closing a deal with IBM and optimistic that we would make it through.  We eventually did run out of money, so I funded the company a few more months on my own.

Finally, I pushed for a go/no-go meeting with IBM.  After months of talking and lots of excitement, my IBM contact said they were still interested by wouldn't have a budget for the product.  They said check back next fiscal year.

A sad ending to my little company.  We struggled another few weeks on our B2C strategy.  But we were done.  And it was my fault.

Not because I failed to close IBM.  I know now that we were never going to close IBM.  IBM doesn't do deals with startups.  They were happy to give an eager young entrepreneur a bit of their time, but they never had any intention of writing a check for our services. I should have never gone down that road at all.  Who knows if we would've been successful with our consumer apps, but I can say for sure that we would have had a better chance of success if we hadn't gotten so distracted with IBM.

Now, I know as an entrepreneur, I'm supposed to break down walls and do things that others don't think is possible.  But seriously, was this really the best use of our time?  I had no experience with enterprise software or B2B sales.  Our product wasn't even really a good fit.  AND IBM?!  With 20/20 hindsight, I can't think of a worse company to sell into.  They're big.  They're slow.  And wait for it...they're a fucking tech company!  Why would they ever need our help?

To be clear, this little strategic misstep was 100% my fault.  I pushed for it.  I was naive.  And I paid the price for my suckiness. 

But I got so much help along the way.  Advisers that proofed my proposals, answered my questions.  They mentored me.  They cared about me and wanted me to feel good.

This is hard to say, but I wish they had believed in me less.  Encouraged me less.  Supported me less.  I wish someone, anyone, had put a stop to my foolish ideas.  I'm incredibly confident and stubborn.  I believe I can do anything.  So additional support is kind of wasted on me.  What I really needed is someone that could break through my confidence and tell me straight that I was being an idiot.

It is possible to be this type of adviser.  I now ask better questions of my advisors and explicitly welcome their roughest criticisms.  I gravitate towards those advisers that rip into me with skepticism and challenging questions.  One of my oldest friends has been that adviser for years.  He never believes a word I say.  He pushes me to be better.  I love that.

Nomoremrniceguybook

Now, when I advise entrepreneurs, I try to help in any way I can.  If I don't believe something, I don't hold back.  It's not easy.  I actually would rather be supportive, but I know that the marketplace is not supportive.  It's unfeeling, never satisfied, and totally merciless.  Better to get tough feedback now, rather than fail later.

I've been working with one young entrepreneur that is starting a fundraising round and wanted advice on his pitch deck.  He's waaaaaay too early to be fundraising.  He should be spending 100% of his time building his product and pursuing traction—not wasting time with endless coffee chats and pitch deck making.  He's a stubborn guy (most good entrepreneurs are...) so it was pretty hard to get through.  But, man did I rip into him.  I mean, he came to me for advice, so I wasn't going to hold back.

I felt bad afterwards.  And for a minute, I wished that I had been more supportive.  But only for a minute. This was his response the next day:


Thanks for the advice a few nights ago, it was a much needed smack upside the head.  Thanks for being the voice of reason--a lot of our friends gave us good tips on how to make a nice pitch but you're the only one who was like "what are you doing? why do you need money? stop this!" and it looks like that is probably the right question.

I'm not a dick.  I'm direct.  
(Though I admit, it can be hard to tell the difference)

***

To all my advisors:

Thank you so much for all your support.  I really do appreciate it.  You're an incredible part of my life and I hope, if you just read this, you don't view me as unappreciative. And the next time you beat the shit out of me with your skepticism...Thank you.


Find discussion of this post on Hacker News

***
 

And please come check out my new startup, 42Floors

 

We're fixing commercial real estate.  Forever.


Sign-up to learn more at 42floors.com,

and like us on Facebook.

and follow us on Angel List,

and follow us on Twitter.

I would also greatly appreciate introductions to potential advisors.  We're not fundraising until the spring, but I'm happy to 'get coffee' with people who are interested in getting to know us.  

******************
I'm Jason Freedman.  
I've got a sweet-ass new company: 42Floors.  
Previously, I did FlightCaster.
I welcome connections on Linkedin,  FacebookAngel List and Twitter.

 

Entrepreneurs is good people. Introducing NFTE Launch!

(download)

nftelaunch.org/bayarea

 

 

For the last couple of years, I've been volunteering for an organization called the Network for Teaching Entrepreneurship (NFTE).  Founded in 1987, NFTE brings business plan competitions into underserved high schools across the country.  Some families have parents that teach this stuff to their kids naturally through role modeling and at the dinner table.  Others rely on NFTE.  It's cool shit.

I noticed that there were always one or two students that wanted to take their idea further.  They had that itch that so many of us have spent our lives scratching.  They wanted to move beyond business plans and actually build something.  But they didn't know how.

And so...we created the NFTE Launch Week.  The goal was both simple and audacious:


Help aspiring entrepreneurs launch a real product in 4 days.


Props to Krista Katsantonis at NFTE Bay Area for believing me when I said this was possible.  I told her that our curriculum would be straight lean and customer development.  I promised her that the Bay Area entrepreneurial community would step up and mentor these kids.  

You guys didn't disappoint.

Four days before the week was scheduled to begin, I wrote one blog post asking for mentors to sign up and posted it on Hacker News.  I told you guys that we needed 3 hours of your time, no preparation or commitment needed.  Show up for a morning or afternoon session, pair off with the teen entrepreneurs, and help them move their product forward.  That's it.

The response was incredible!  Within a day, dozens of experienced entrepreneurs had signed up to be mentors!  Boo-yah!  I gave only two guidelines for the mentors:

  1. You can't type for them.
  2. You have to leave them self-sufficient.

Otherwise, do everything you can to help them move their company forward.  And they went to work.  Here's what got created:

Untitled

Crystal was initially struggling to think of an idea.  Chris from Central.ly, helped her think through a dozen different product ideas until she landed on the TogetherPouch. Crystal is now making a group-snuggie that is targeted towards her own friends.  It's a totally unique blanket-pouch, in the shape of characters she creates.  By day 2, she had a prototype.  By day 3, she had a website and was set up to receive orders.  I would not be surprised to see TogetherPouch as the most popular Sweet Sixteen gift this year...


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DeShawn came to NFTE with a love for making electronic music.  He had been selling his music as background music to indie artists and game makers, mostly in cash transactions to people he knows.  With a few days of hard work and missteps, the mentors helped DeShawn figure out how to set up a Weebly website with Soundcloud as a backend to host his music.  Now anyone, anywhere in the world, can purchase exclusive rights to Deshawn's original music.  Check it out.

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Viviana brought a love of making jewelry for stretched ears and is now running her own small business.  With the mentors' help, she created Free the Soul.  She's now social media savvy and is talking with fans of her artwork on Facebook and Twitter.

Cup5

Vivian is catering a magical Bubble Tea experience to startups in SF.  The mentors taught her Hustling 101.  Our new bizdev wizard, networked her way into getting Heroku to be her first customer (without our direct help!).  She's now working on a way to creat a shelf-stable version of Bubble Tea that she can sell in local stores.

And much, much more...

Huong, Tashayla, and Beatrice are all selling products online through some combination of Weebly, Wordpress, and Etsy.  Huang is running a t-shirt company called Always Adamo.  She specializes in Couples T-shirts, in which the graphics of each shirt work together.  Tashayla is making Doglets, totally unique dog bracelets for those dog owners, like Tashayla, that love and adore their dogs (perhaps, too much...).  Beatrice is using her art skills to make vintage jewelry.  


***

On Day 4, our aspiring entrepreneurs launched an MVP of their companies in front of 50 local entrepreneurs.   They're now meeting every other week in community dinners to check-in on each others' progress, get help from mentors, and hear stories from successful entrepreneurs.  The NFTE Bay Area office is already hard at work fund-raising for the program and making the 2012 Launch program available to more aspiring young entrepreneurs.

I've got to tell you—this has been one of the coolest things I've ever been a part of.  The mentors really stepped up and did what they do best: help launch companies.  It was totally natural, effective, and awesome.  The teens supply all the energy; we just show them how use the right tools.  It's cool shit.

 

You should get involved.  Here's how:


And finally, special thanks to Abe Cajudo for making our awesome video and Ahmad Varoqua for putting together our website in no time at all.

Find discussion of this post on Hacker News

******************
I'm Jason Freedman.  
I've got a sweet-ass new company: 42Floors.  
Previously, I did FlightCaster.
I welcome connections on Linkedin,  FacebookAngel List and Twitter.

Not all who wander are lost

What-do-you-want-to-be-when-you-grow-up

 

When I was 19, I stepped on to Duke's campus as a freshman, ready to learn, party, and prepare for my career.  I met with my career advisor and planned a course load aimed at pre-med with a major in political science.  I figured I would either make it big in politics or become a doctor.  You know, one or the other.  Probably best to prepare for both by taking the right classes from day 1.  Not once did I ever think I'd become an entrepreneur.

Funny thing about entrepreneurs...we're not very good at following plans.

I never really connected to Duke academically in any meaningful way while I was there.  My favorite classes in the end were a whole bunch of American Literature courses.  I also took golf and yoga.   I was in flagrant disregard of the career preparatory effort that consumed so many of friends. But mostly I was lost, not ready to think seriously about what I wanted to do when I grew up and shocked that everyone else seemed so certain.

Career_goals_cartoon

I learned entrepreneurship at Duke...but never through a class.  My true calling came while incubating a little project that my parents hoped wouldn't distract me from my studies.  While a freshman, I refused to pay $175 for a loft and took a trip to Home Depot in my roommate's car.  With $45 worth of wood and materials, I made the ugliest, most rickety, unsafe loft you've ever seen.  I had my roommate sleep on it.

Two days later, a fairly unsavvy friend asked me to build one for him as well.  And thus, before orientation had even ended, Student Lofts was born and I was an entrepreneur.  I didn't think of myself as an entrepreneur, but that's what I was.  I built 15 lofts that year and 30 the next.  Junior year, I had a team of friends show up in August to build lofts in the parking lot.  And senior year, we cornered the market by building a website and putting a flyer in the pre-frosh mailer.  The $175 incumbants were blindsided.  I maxed out 14 credit cards to pay for materials, hired 10 workers from Durham, and sold almost 200 lofts at $200 a pop.  That's right bitches.


It was badass to make a bunch of money.  But by the spring time, I was back to lacking direction.  What was I going to do, leave Duke and become a loft maker?  Being an entrepreneur is not glamorous.  I didn't get flown out for in-person interviews like my consulting friends.  I didn't get a signing bonus.  Everyone kept asking what I planned to do after Duke.  I had no response. 

If you're 20 years old and unsure of what you'll do when you grow up...don't fret.  Welcome to the club.

I'm coming up on my 10 year undergrad reunion.  I'm not a doctor and I didn't go into politics.  I still have never received a signing bonus.  It's taken all 10 years, but I can finally tell my college buds what I plan to do when I grow up.  Damn it feels good.

 

Find discussion of this post on Hacker News

 

***
 

And please come check out my new startup, 42Floors

We're fixing commercial real estate.  Forever.


Sign-up to learn more at 42floors.com,

and like us on Facebook.

and follow us on Angel List,

and follow us on Twitter.

 

Sign-up now to among the first to participate when we launch.  It's cool shit.  Don't miss out.

I would also greatly appreciate introductions to potential advisors.  We're not fundraising until the spring, but I'm happy to 'get coffee' with people who are interested in getting to know us.  

 

******************
I'm Jason Freedman.  
I've got a sweet-ass new company: 42Floors.  
Previously, I did FlightCaster.
I welcome connections on Linkedin,  Facebook, and Twitter.

[edit: changed title to 'Not all who wander are lost']